Below are some IACRA issues that seem to re surface.
1. Name mismatches on the Written Test Result and the IACRA 8710 application. It is important to supervise your applicants when they sign up for the Written Test. The name has to be exactly as in their IACRA profile, a dash, period or middle name shortened to an initial upsets IACRA. Be especially vigilant when applicants have three and four full names. It appears Written Test can not be changed without an act of congress, please make sure they are correct. I would suspect the name should appear as it is on what ever government ID they are using for consistency. Initially IACRA said you can go into the IACRA profile and change the name to match the Written Test Result, this appears to only work if they are not a rated Pilot, such as a student pilot.
2. On the 8710 application box N1 "Class of Medical Certificate", be sure to use the class that is on the Medical Certificate, not the privileges they are operating under. A class 2 Medical is valid for 12 calendar months, beyond that they can operate under class 3 privileges, however it is still a class 2 Medical Certificate.
3. When filling out the IACRA 8710 application for add on ratings, be sure to enter the existing limitations that are on their Pilot Certificate. IACRA does not do this automatically. Prior to the applicant submitting the application be sure to verify they are present on the Certificate Summary page.
4. Tell your applicants verify ALL the information on the Pilot Certificate when they receive it in the mail. Some have come with "Single Engine Land", CFI Certificates after the II practical test omitting the II privileges.
If you have come across any IACRA issues I would appreciate it if you let me know.